Privacy policy
Privacy Policy for Xtex
At Xtex, accessible from xtex.in, protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
Information We Collect
When you visit or shop on our website, we may collect:
- Name, email address, phone number, and shipping/billing address
- Payment and transaction details
- Account information and preferences
- Device information such as IP address, browser type, and usage data
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and shopping experience
- Send updates, offers, and promotional emails
- Prevent fraud and maintain website security
Cookies
Xtex uses cookies to improve user experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.
Third-Party Services
Our store is powered by Shopify, which may process your information to support payments, order fulfillment, analytics, and website functionality. We may also use trusted third-party services for shipping, marketing, and customer support.
Data Security
We take reasonable steps to protect your personal information. However, no online platform can guarantee complete security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Opt out of marketing communications
To make a request, contact us at your support email.
Children's Privacy
Xtex does not knowingly collect personal information from children under 12 years of age.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@xtex.in